Thourough the entire customer lifecycle, the identification of customers is a central element for financial service providers and insurance companies. Onboarding new clients, service adjustments or support requests are only some of the possible identification points. However, due to their professional or private obligations, customers today find it difficult to meet in person during normal business hours. It requires alternatives to direct contact, which at the same time guarantee data protection, meet all regulatory requirements and are still user-friendly. Current methods such as online or video identification are either not available with a digital signature or are very expensive and involve waiting times for the customer. Now, adapted laws and new technologies make it possible to combine the advantages of both methods into auto identification, thus paving the way for innovative solutions such as ubiID.

benefits for your clients

benefits for your business


Your customer can use the identification at any time - even on evenings and weekends.

No Waiting

Your customer will be identified in no more than 30 seconds. There's no need to wait for an aviable call center agent.


Comparing other methods, the price per identification is significantly cheaper.


Automatic comparison of the person’s facial biometrics and the image on their ID including liveness detection. Recognizing official ID documents of more than 150 countries.

Legal Compliance

Complies with the most demanding standards in personal identification: anti-money laundering (AML) and eIDAS.

Ready to Use

As Software-as-a-Service, ubiID is immediately available in the cloud. The solution complies with the current data protection laws in Switzerland and the EU.


You receive a link (e.g. via homepage or e-mail) to start the identification.


First you will be asked to enter the data required for identification.


Now you will be asked to record the front side of your ID.


Then you must show the back of your document.


Finally, record a short video sequence of yourself. The identification is now completed.


After the customer has successfully identified himself, the collected data must be verified. This is done by specially trained employees of your company. Using a checklist of simple questions, the data entered, the scanned documents and the recorded video sequences are checked and the risk of fraud is further minimized. After verification, all documents can be downloaded with a few clicks and archived according to your company guidelines.

Encryption according to current state-of-the-art is provided.

Use the logo, colors and favicon of your corporate identity.

Including the mobile phone number allows to issue a qualified electronic signature (QES).

Recognizing official ID documents of more than 150 countries.

Verifies that the ID document corresponds with the expected type.

Detects distinctive visual features (badges, patterns, …).

Detects document spoofing via black-and-white photocopies.

Verifies the correspondence between the sides of the document.

Captures and extracts data in real-time, improving trust and user experience.

Verifies the integrity of the Machine Readable Zone.

Verifies that the ID document has not expired.

Detects optical variable holograms present in the ID document.

Controls external variables such as: lighting conditions, camera and network quality.

Checks that the person is alive during ID process.

Performs an automatic biometric scoring between person face and ID card photograph.



use case

register for pillar 3a, guided onboarding



use case

online identification



use case

autoidentification according to eIDAS/AML5, qualified electronic signature



use case

autoidentification according to eIDAS/AML5, qualified electronic signature

ubitec AG

Richtistrasse 17 | 8304 Wallisellen | Switzerland

ubitec co., ltd

Level 6 – DC Tower | 111D Ly Chinh Thang | Ward 7, District 3 | Ho Chi Minh City | Vietnam